Some commonly asked questions
What's the difference between a line and a station?
A line is a connection to the outside world. Also called a Trunk. A
station is where lines are sent to. Aslo called an extension
What's an FXO and FXS port?
You plug lines into FXO ports and plug stations into FXS ports.
FXO ports accept dialtone
and FXS ports provide dialtone.
What's a SIP Trunk?
A SIP trunk is an outside line that uses your internet
connection. These telephone lines offer inexpensive long distance
rates, and often advanced features that the phone company can't offer.
The voice quality is usually quite good and a great solution if you
need extra telephone lines.
What's a VoIP or IP phone system?
An VoIP phone system is a telephone system that plugs into
your computer network instead of using dedicated wires. Plug and play
systems are self configuring systems and a great solution for Small
Offices or Home Offices.
What's a Hybrid?
Hybrid systems such as our Vertical
SBX IP 320 use dedicated wiring for regular telephones and
digital telephones. Some systems can also use IP phones. You get the
quality and reliability of wired technology and can add IP capability
at any time.
What's a DSS or BLF key?
A DSS stands for Direct Station Selection,
BLF stands for Busy lamp Field. A DSS key lets you call an extension
or transfer a call to an extension by pushing one button instead of
having to press transfer and dial an extension. A BLF key shows when
an extension is in use.
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